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Consulting Services

The New Rules

  1. When it comes to the working environment, what you do is more important than your title.

  2. You don't have to "go to the office" to work anymore. Increasingly, technology is making being there optional.

  3. At work, chances are you don't sit in one place for very long.

  4. There is a growing trend among employees to use different chairs throughout the day, i.e., the same chair is used by several different people.

  5. Group and team settings are becoming increasingly important. There are ways to arrange a workplace to accommodate teamwork and individual work.

  6. There is no single model for what the working environment should be.

  7. Each company is unique and has its’ own work processes.

  8. We're moving from a focus on efficiency – that is, getting work done quickly and cheaply, to a focus on effectiveness – or achieving the outcomes required to meet business objectives.

  9. To stay competitive, we must control costs without compromising efficiency.

The new questions

  1. Have we studied our organization and work processes?

  2. Are our office plans based on what we need to support our work processes – or on traditions of status and rank?

  3. Are we building streets, villages and schools – or another outdated version of a white-collar factory?

  4. Are we supporting the work of our people wherever it is performed?

  5. Are we giving groups and teams – as well as individuals – the settings they need to work effectively?

  6. Are employees involved in the planning process? Are we ready to explain to them how to use their new workspaces efficiently?

  7. What messages are we sending to our internal and external customers by the way we plan and furnish our offices?

  8. Is our ultimate goal to cut costs or improve our company's efficiency?

more efficient work processes =
positive impact on results